Bargoed Chiropractic Clinic Ltd

Last Updated:

March 2025

1. Introduction

At the Bargoed Chiropractic Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following personal information:

Personal Details: Name, date of birth, address, email, phone number. Health Information: Medical history, treatment records, and relevant health details required for chiropractic care.

Payment Details: Billing and transaction information (processed securely).

Communication Records: Emails, appointment bookings, and feedback.

Website Usage Data: IP address, cookies, and browsing behavior on our website (if applicable).

3. How We Use Your Information

We collect and process personal data for the following purposes:

Providing chiropractic care and maintaining medical records.

Booking and managing appointments.

Processing payments and invoicing.

Sending appointment reminders and follow-up communications.
Ensuring compliance with legal and regulatory requirements.
Improving our services and responding to inquiries.

4. Legal Basis for Processing Data

We process personal data under the following legal grounds:

Consent: When you provide permission for communication, marketing, or specific treatments.Legitimate Interest: To provide safe and effective chiropractic care.

Legal Obligation: Compliance with healthcare regulations and record-keeping laws.

Contractual Necessity: Managing appointments, billing, and service delivery.

5. Data Sharing & Third Parties

We only share your personal data when necessary, including:

With healthcare professionals if required for your treatment (with consent).With payment processors for secure transactions.With regulatory bodies if legally required.With IT service providers to maintain secure digital records.We do not sell or rent your personal information to third parties.

6. Data Retention

We retain medical records for a minimum of 8 years after the last appointment (or until the age of 25 for children), as required by UK healthcare regulations. Non-medical data is retained only as long as necessary.

7. Your Rights Under UK GDPR

You have the right to:

Access Your Data

– Request a copy of the personal information we hold about you.

Correct Inaccuracies

– Request updates to incorrect or outdated information.

Withdraw Consent

– Opt out of marketing communications at any time.

Request Erasure

– Ask for deletion of personal data where legally applicable.

Restrict Processing

– Limit how we use your data in certain circumstances.

Data Portability

– Request a digital copy of your records in a structured format.

To exercise these rights, please contact us using the details below.

8. Data Security Measures

We take the security of your personal data seriously and implement:

Encryption & Secure Servers - for storing sensitive information.

Access Controls - to limit staff access to medical records.

Regular Cybersecurity Audits - to detect and prevent threats.

Strict Confidentiality Policies - for all staff handling patient data.

9. Cookies & Website Data (If Applicable)

If our website uses cookies, you will be informed upon visiting. You can manage cookie preferences in your browser settings.

10. Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your data rights, contact us at:

Bargoed Chiropractic Clinic

Address:

8 High Street, Bargoed, CF81 8QZ

Email:

[email protected]

Phone:

07796397209

Website:

www.bargoedchiropractic.co.uk

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or direct notice.
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.